FAQ’s

Find clear answers to the most common questions about our services and process.

Can I start with SimploudGo and upgrade to SimploudPro later?

Yes, you can start with SimploudGo to quickly implement a structured eQMS with ISO 9001-compliant processes, templates and standard workflows. As operations evolve – by size, geography or number of products/services-some organizations require additional solutions such as batch records, product design, or LIMS, or need more tailored workflows to align with specific needs and support the scale of the growth.
Simploud allows a seamless transition from SimploudGo to SimploudPro, ensuring the system continues to support changing business needs without disruption.

Simploud is built on Salesforce, ensuring enterprise-grade security, reliability, and scalability. This means secure data storage, and high system uptime.
Yes, Simploud meets regulatory requirements for life sciences and medtech, including FDA 21 CFR Part 11, EU Annex 11, and GxP compliance.
If your current eQMS is too rigid, expensive, or lacks flexibility, SimploudPro can provide a fully tailored solution that aligns with your existing workflows. Many companies switch to SimploudPro because they need better configurability, lower costs, and seamless integrations.

Not necessarily! SimploudGo is designed for companies that want a quick-start eQMS, regardless of size.

The key difference lies in how companies approach their quality processes. 

SimploudGo is ideal for companies that do not yet have a structured QMS or are looking to adopt an innovative, standardized framework. It provides a ready-to-use system with ISO 9001-compliant processes, templates and standard workflows, helping organizations quickly implement best practices. 

SimploudPro is designed for companies with well-established processes that need an eQMS that aligns with their specific workflows. With SimploudPro, the system is configured to fit existing operations, ensuring flexibility without disrupting established practices. 

Both options support compliance and scalability—the choice depends on whether your company needs to fit the system to your processes or adopt a structured framework. 

Validation is a critical aspect of any eQMS implementation, and both SimploudGo and SimploudPro ensure compliance with regulatory requirements. 

SimploudGo comes pre-validated with a pre-executed validation package, allowing companies to start using the system immediately without additional validation efforts. Customers need only to perform the final approval on the validation package and they can start right away. 

SimploudPro leverages our proprietary engine that digitally generates customer-specific validation scripts. This approach ensures that all tailored configurations are fully validated without manual effort, significantly reducing the time and resources required for compliance. 

Both options follow GAMP 5 principles, provide a compliant and efficient validation process, whether a company needs a pre-validated system for immediate deployment or a customized validation approach for a tailored eQMS. 

If you decide not to continue after your 15-day free trial, your account will simply become inactive—no charges will be made. You’ll still have the option to export your data or upgrade to a paid plan at any time if you choose to return.

Yes. Security and privacy are top priorities at Simploud. All data is encrypted both in transit and at rest, and we follow industry best practices for secure cloud hosting. Access is strictly role-based, ensuring that only authorized users can view or manage your information.
Absolutely. Simploud is designed to work seamlessly with popular ERP and CRM systems. Our integration options (via APIs and connectors) allow you to sync data and streamline workflows without disrupting your existing setup.
Simploud currently supports multiple languages to help teams work comfortably across regions. English is the primary language, and we’re continuously expanding support to additional languages based on customer demand.
Yes. Simploud is built and backed by a dedicated team committed to long-term growth and innovation. We are continuously improving the platform, adding new features, and ensuring sustainability so you can rely on us for years to come.

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