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Security

Simploud runs on top of the Salesforce platform who builds security into each and every layer so our customers can focus on other things than worrying about security. The platform includes all of the necessary tools and support to make it as secured as possible.

There are different security measures making the system so secured, infrastructure, design/configuration and user management:


Infrastructure

Comes with replication, backup, and disaster recovery planning. Network services have encryption in transit and advanced threat detection.


Design/Configuration

Using object permissions, we can prevent a user from seeing, creating, or editing any instance of a particular record type, such as a complaint or a document.


User Management

Prevent  unauthorized access to the system and data by making sure each logged in user is who they say they are. One of the most important, and simplest, cybersecurity best practices is multi-factor authentication (MFA) to add another layer of security.

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