For businesses operating in regulated environments managing customer complaints is mandatory, this is especially true when complaints lead to patients safety.
With Simploud you can enable your customers to easily log Complaints using the integrated portal, chat with them within the system to get a better understanding of the issue, and use the advanced investigation tools to identify root cause, to determine reportability, and to respond to customers.
We invite you to run a free trial using your company’s specific use cases to see how Simploud works for you. In our experience, the proof is in the pudding, as nearly 90% of companies who try the Simploud platform become customers. We believe you’ll enjoy the pudding too.
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